Privacy Policy

Last updated: January 1, 2025

This Privacy Policy describes how Bonzai Web Services, LLC (“Company,” “we,” “our,” or “us”) collects, uses, shares, and protects personal information. This Policy applies to visitors and users of our website and services, including California residents, and is designed to comply with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Company or business details
• Billing and payment information (processed through secure third-party providers)

Usage Data

Information automatically collected when you access our website, such as:

• IP address
• Browser and device type
• Pages viewed and referring URLs
• Session duration and interactions

Cookies & Tracking Technologies

We use cookies, pixels, and tracking tools to enhance your experience and analyze site performance. You may disable cookies in your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Respond to inquiries and customer support requests
• Send project updates, notifications, or service-related messages
• Send marketing communications (only if you have opted in)
• Improve website functionality and user experience
• Process payments and billing

3. SMS & Email Communications

If you opt in to receive SMS or email communications:

• Message frequency may vary.
• You may reply STOP to opt out of text messages at any time.
• You may click “unsubscribe” at the bottom of emails at any time.
• Message & data rates may apply for SMS communications.

We will never sell or share your contact information with third parties for their marketing purposes.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Information

We may share your information only in the following cases:

• Service Providers: With trusted vendors such as payment processors, scheduling platforms, cloud storage providers, and marketing tools.
• Legal Requirements: If required to comply with law, regulation, or legal proceedings.
• Business Transfers: In the event of a merger, acquisition, or business restructuring.

We do not sell personal information.

5. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the right to:

• Access and review your information
• Request corrections or deletion
• Withdraw consent to marketing communications
• Request how your data has been used

To exercise these rights, contact us at the email below.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 13.

We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or would like to request data access or removal, please contact us:

• Bonzai Web Services, LLC
• Email: support@bonzaiwebservices.com
• Website: bonzaiwebservices.com